The Return policy is managed by each seller and customers can visit the store of sellers in order to find all the policies and conditions to have an item returned.
In the case of no policy displayed on the store, the following conditions must be respected.
In case of hiddedn defects:
In case of non-conformity of a product sold on the Website, it can be returned to the Seller who will refund or exchange it. All claims of exchange or refund must be made by post or by e-mail. Return merchandise shipping costs are the responsibility of the Seller.
In case of withdrawal of acquirer buyer:
The product must be returned in perfect condition and the undamaged original packaging. If applicable, it must be returned along with all its accessories. The return costs in case of withdrawal must be paid by the Buyer, and the latter must be able to prove the return of the product through a tracked parcel.
If the above terms are not met, the Buyer will lose his right of withdrawal and the product will be returned at his or her expense.